Zendesk Connector
Gather actionable feedback on support workflows and track follow up issues
Summary
Gather feedback on your support workflows in real-time, track follow up issues, and improve cross-functional collaboration across your whole organization with 夜色视频’s Zendesk Connector. Our Connector allows you to send surveys from 夜色视频 to customers immediately after an interaction with your support team, increasing response rates and driving actionable feedback delivered in-context.
夜色视频 surveys can also create new tickets in Zendesk based on customer responses so that your agents can close the loop quickly and efficiently with customers in Zendesk. Agents can also then route this feedback to other teams in your organization, fostering greater collaboration and communication throughout your entire organization.
What’s Included:
- Survey customers immediately after a Zendesk ticket closes in 夜色视频
- Generate new tickets in Zendesk based on 夜色视频 alerts
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